What Is Customer Service Automation? Full Guide Organize topics in intuitive categories and create well-written knowledge base articles. When data is collected and analyzed quickly (and when different systems are integrated), it becomes possible to see each customer as an individual and cater to their specific needs. For example, chatbots can determine purchase history and […]

What is Semantic Analysis? Importance, Functionality, and SEO Implications According to a 2020 survey by Seagate technology, around 68% of the unstructured and text data that flows into the top 1,500 global companies (surveyed) goes unattended and unused. With growing NLP and NLU solutions across industries, deriving insights from such unleveraged data will only add […]